Refund Policy for Digital Products

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At VRZ AI Studio, we offer a variety of digital downloads that are available instantly after your purchase. Since all our items consist of downloadable files, our no refund policy applies once a product has been accessed or downloaded. This refund policy is designed to safeguard our digital content from misuse and unauthorized sharing.

All products available on vrzaistudio.com are digital downloads, which include: Action Packs, SOP Packs, Business System Packs, Templates, and various digital tools & resources. Please note that due to our no refund policy, once a purchase is completed, the content becomes instantly accessible and cannot be physically returned.

Due to the nature of digital downloads, we maintain a strict no refund policy. Once the product has been accessed or downloaded, we do not offer refunds, returns, or exchanges. This refund policy is in place to prevent misuse and unauthorized sharing of digital content.

If any of the following issues occur regarding your digital downloads: 

• Your payment is deducted twice 

• The transaction fails but money is debited 

• You are charged but do not receive access 

Please email us at: 

support@vrzaistudio.com 

Include: 

• Transaction ID 

• Date of payment 

• Registered email address 

After verification, an eligible refund will be processed within 7–10 business days, in accordance with our refund policy. Please note that we have a no refund policy for certain digital downloads.

If you encounter issues with your digital downloads, such as: • Download issues • Access problems • Missing files We will provide re-access or fix the issue. Please note that our no refund policy applies to technical issues that can be resolved.

Please review all product details carefully before purchasing our digital downloads. We have a strict no refund policy for: • Change of mind • Incorrect pack selection • Lack of usage • Expectation mismatch. Our refund policy clearly states that all pack information is listed on the website.

Unauthorized chargebacks related to digital downloads without contacting our support team first may result in: • Account suspension • Permanent loss of access • Legal action under Indian IT laws. We strongly encourage contacting us for resolution regarding our no refund policy before raising disputes.

For any queries related to our no refund policy on digital downloads, please reach out to us via email at support@vrzaistudio.com. We aim to respond within 24 hours (Monday–Saturday) regarding our refund policy.

Company Name: GRENVOX GLOBAL LLP

Brand: VRZ AI Studio

Registered Address:

THIRD FLOOR, CHINUBHAI HOUSE

7-B AMRUTBAG COLONY, NAVJIVAN

AHMEDABAD, GUJARAT – 380014

India

Please note that all digital downloads from VRZ AI Studio are subject to our no refund policy, as outlined in our refund policy.