Refund Policy

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At VRZ AI Studio, we provide digital products that are delivered instantly after purchase.
Because all items are downloadable files, we do not offer refunds once a product has been accessed or downloaded.

This policy is in place to protect our digital content from misuse and unauthorized sharing.

All products sold on vrzaistudio.com are digital downloads, including:

• Action Packs
   
• SOP Packs
   
• Business System Packs
   
• Templates
   
• Digital tools & resources
   

Once a purchase is completed, the content becomes instantly accessible and cannot be physically returned.

Due to the nature of digital products, we do not offer refunds, returns, or exchanges once the product has been accessed or downloaded.

This policy exists to prevent misuse and unauthorized sharing of digital content.

 If any of the following occur:

• Your payment is deducted twice
• The transaction fails but money is debited
• You are charged but do not receive access

Please email us at:

support@vrzaistudio.com

Include:

• Transaction ID
• Date of payment
• Registered email address

After verification, an eligible refund will be processed within 7–10 business days.

 If you face:

• Download issues
• Access problems
• Missing files

We will provide re-access or fix the issue.
Refunds are not applicable for technical issues that can be resolved.

Please review all product details carefully before purchasing.

We do not provide refunds for:

• Change of mind
• Incorrect pack selection
• Lack of usage
• Expectation mismatch

All pack information is clearly listed on the website.

 Unauthorized chargebacks without contacting our support team first may result in:

• Account suspension
• Permanent loss of access
• Legal action under Indian IT laws

We strongly encourage contacting us for resolution before raising disputes.

For refund-related queries:

Email: support@vrzaistudio.com
Response Time: Within 24 hours (Monday–Saturday)

Company Name: Grenvox Global LLP
Brand: VRZ AI Studio

Registered Address:
THIRD FLOOR, CHINUBHAI HOUSE
7-B AMRUTBAG COLONY, NAVJIVAN
AHMEDABAD, GUJARAT – 380014
India